Shipping Policy
Effective Date: August 8, 2025
This Shipping Policy outlines how Aerloom processes, ships, and delivers your orders.
1. Order Processing
Orders are processed within 2-3 business days after payment confirmation. You will receive a notification when your order has shipped.
2. Shipping Methods & Delivery Times
- We offer standard and expedited shipping options at checkout.
- Estimated delivery times are 5-10 business days for standard shipping and 2-5 business days for expedited shipping, depending on your location.
- Delivery times may vary due to external factors such as holidays or carrier delays.
3. Shipping Charges
Shipping charges are calculated at checkout and are based on your location and selected shipping method.
4. International Shipping
We currently ship to select countries. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking information to become available.
6. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us at support@aerloom.life within 7 days of delivery or expected delivery date.
7. Contact Us
If you have any questions about our shipping policy, please contact us at support@aerloom.life.